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    **PLEASE READ ALL FAQs BEFORE POSTING A NEW TOPIC**

    Q. What is the maximum rider weight limit?
    A. We tested the Wave eBike with riders up to 270 pounds with no problems. Maximum recommended weight is 300 pounds.

    Q. What are the minimum & maximum rider heights?
    A. There are no absolute minimums or maximums, but comfortably speaking the seat adjusts to allow for riders between 4’11” and 6’7″. The seat extends 8″ which puts the seat 41 inches above the ground. The minimum seat height is 33 inches from the ground.

    Q. How much does the Wave eBike weigh?
    A. Approximately 50 Lbs (22.7 Kg) without the battery.

    Q. Does the Wave eBike come assembled?
    A. You will receive your new Wave eBike 80% assembled. All you will need to do is twist and tighten the handlebars, tighten the front wheel, plug in the seat and pedals and tighten. The shipping container would be much larger (think of the handlebars and pedals in place) with 100% assembly, so shipping the eBike only 80% assembled allows us to cut costs and pass the savings to you.

    Q. Do the upgraded perks come installed?
    A. Yes. If you order the upgraded Shimano 6-Speed gears, front disc brake, thicker tire tubes, quick release wheel, and/or LCD display, they will each come installed when you receive your new Wave eBike.

    Q. How fast does the Wave eBike really go?
    A. Pretty fast. 30 mph with pedal assist or 28 mph on fully electric mode.

    Q. How do I know when to head back home before losing battery power?
    A. Simple. With an included LED display on the handlebars, you’ll know exactly how much power your Wave eBike battery has left at any given point. When the LED display shows that you have 50% battery life remaining it’s time to head back home. And even if you do run out of battery power, the Wave eBike is still a bike! You can pedal home even without the motor running.

    Q. How far can I go on a full battery charge?
    A. Far, really far. Over 52 miles, in fact, with pedal assist, and over 26 miles on electric mode alone. With a fully charged battery, you will be able to cruise distances unlike you’ve ever cruised before. While most people probably won’t need to go 52+ miles in a single session, this just means that you’ll be able to use your Wave eBike on normal short-medium distance trips several times before you need to re-charge it back up again.

    Q. Does the Wave eBike climb up steep hills?
    A. Absolutely. We have ridden many eBikes that struggled climbing most hills and that was one of our biggest pet peeves. We made sure to design a motor strong enough to climb almost any hill on fully electric mode. Our 750-watt motor is more than double the wattage of typical eBikes and is the feature of the eBike motor that determines acceleration and power to climb hills. Why ride a 350W or 500W eBike when you can get a 750W Wave eBike at a lower price than those lesser performing electric bikes?

    Q. How does the Wave eBike handle on sand, grass, or dirt?
    A. Amazingly. We made sure to prove that this electric beach cruiser could actually cruise on a beach, so we tested it on the sand with amazing results. Grass and dirt are no problem either and make riding the Wave eBike so much more fun.

    Q. How long does it take to go from a dead stop to top speed?
    A. Depending on the rider’s weight, it usually takes about 15-20 seconds to reach the top speed of 28 mph, but only about 7-9 seconds to reach 20 mph.

    Q. How often do I need to replace the brakes and/or tires?
    A. The great thing about the Wave eBike is that the brakes and tires last just as long as any other similar cruiser or bicycle. It really comes down to how often you use your Wave eBike (and the type of use).

    Q. How long does the battery last?
    A. Our tests show that a fully charged battery can last up to 3 hours on a single charge. This is based on a slower speed, but if your goal is to cruise as long as possible then this is the best option. If your goal is to travel as far as possible our tests we have found that the battery is most efficient (longest distance traveled) at 80% power and you will be able to go 52+ miles with pedal assist or 26+ miles on electric motor alone.

    Q. How long does it take to charge the battery?
    A. 5-6 hours when completely dead with the standard Wave eBike battery charger. Upgrade to our fast charging battery charger and charge your Wave eBike battery in 2-3 hours.

    Q. What are the battery specifications?
    A. 48 Volt 12Ah Lithium-Ion battery with long distance in mind. With the ability to be charged hundreds and hundreds of times without noticeable loss in max capacity, the Wave e-Bike battery lasts a really, really long time. With no memory effect, you can don’t have to wait until the battery is completely dead to charge it and you don’t have to charge it fully either. The battery uses high quality cells with a 2000mah rating.
    Full Electric Range: Over 26 miles (depending on rider weight)
    Hybrid Pedal/Electric Range: Over 52 miles (depending on rider weight)

    Q. What are the motor specs?
    A. 48V 750 Watts. Voltage generally is used to determine top speed. 48V equates to a top speed of 28 mph. Wattage generally is used to determine the power to accelerate, bear additional weight loads, and hill climbing ability. 750 Watts equates to a quick acceleration, ability to support riders or a total weight well over 250 pounds, and the ability to climb steep inclined hills without having to pedal (we tested no problem up 14% grade inclines).

    Q. What happens if I get a flat tire?
    A. The same as any other bicycle. You can replace the inner tube, patch it, or use a self sealing inflator like “Fix-a-Flat”. We recommend changing the inner tube for best results.

    Q. Is this a single speed bicycle or does it have gears?
    A. Single speed.

    Q. Does the battery lock to the bike at all?
    A. Yes! The battery comes with a key (and a duplicate key) so you can lock the battery to the battery rack for safety and security.

    Q. Can the battery be easily removed and charged inside my house?
    A. Absolutely! The battery can easily be removed simply by unlocking it with your key, unplugging the power cord, and then pulling the battery out from the back. There’s even a collapsable handle to hold the battery super easily!

    Q. Where can the Wave eBike be used in the USA?
    A. As far as we know, only New York and New York City disallow electric bikes and scooters. Please do be sure to check your local laws to stay street legal, though.

    Q. Do I need a special permit or license?
    A. The short answer is no. There is no special license or permit required to operate or own an electric bike, but certain cities like NYC do not allow electric bikes altogether, so it is best for you to check with your local authority regarding safe and legal operation of e-bikes.

    Q. Do I need any safety equipment?
    A. Check your local laws for helmet regulations and other safety requirements. We strongly recommend that you wear a helmet when riding the Wave eBike.

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